I would try to schedule downtime during the standard lunch hour, sending an email alerting people to the potential for downtime. Too many users work through lunch or take later lunches, so my suggestion of running to the local Mexican restaurant fell flat. Sometimes, users just didn't see my company-wide email that I had sent earlier in the day about the upcoming downtime. I also tried to take down the AOS after office hours. That didn't work either because many users always want to be logged in to AX.
Basically, it came down to the fact that I felt like I was always completely inconveniencing someone when I would start system maintenance. I would start getting calls of, "What's wrong with AX?" or "Did someone kick me out?" I just couldn't win!
|Me, over here like "Why are you working at 11:00 pm?"|